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Essential information for your holiday

Here you’ll find answers to all the key questions about your stay at Martina Breakfast Lodge.

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Reception

Our reception is open from 8 a.m. to 7 p.m. If you don’t find us at the desk during these hours, please feel free to call us either on the reception phone or from your room phone by dialling 9.

Arrival by public transport

If you’re arriving by bus, train, or plane and want to use public transport for the last leg of your trip, we have the perfect travel companion for you: the Mobilcard! It gives you unlimited free rides on all public transport throughout South Tyrol for the duration of your stay. Would you like to use the Mobilcard right from arrival? No problem  – just let us know in advance, and we’ll send it to you ahead of time.

Breakfast

Breakfast is served for both hotel and apartment guests from 7.30 a.m. to 10 a.m. Please do not take food or drinks from the buffet with you – however, we’d be happy to prepare a packed lunch for you upon request.

Housekeeping

Rooms and apartments are cleaned daily, except for the kitchen area.

Please hang the red or green sign on your door:

  • Green: Please clean the room.
  • Red: Do not clean the room at all or clean it later. If the sign is still red by 12 lunchtime, we will assume you do not wish to be disturbed.

Please place any towels you’d like to have replaced in the shower.
If you’d like, we can also take care of the final cleaning of the kitchenette for you – for an additional charge of €50.00.

Check-out

On the day of departure, we kindly ask you to vacate your room or apartment by 10 a.m.

If you would like to arrange a late check-out until 5 p.m., please contact the reception. A fee of 30% of the daily rate will apply.

Emergencies

In case of medical emergencies, fires, or mountain rescue, dial the central emergency number: 112.

The nearest pharmacy is Schlernapotheke in Kastelruth. For night and weekend service, please check the on-call pharmacy information here: https://gesundheit.provinz.bz.it/de/turnusapotheken?muni=21019.

Pets

Your four-legged friend is welcome to join you for breakfast in the lounge area. Please note that pets are not allowed in the main dining room.

We kindly ask that you ensure your pet does not disturb other guests.

If your pet is roaming freely in your room or apartment, please hang the red door sign. In that case, we will skip the room cleaning for the day.

Parking and e-charging stations

At Martina Breakfast Lodge, plenty of parking spaces are available for our guests.

Please keep the spots with e-charging stations free for electric vehicles, and avoid parking in spaces marked “Private”.

If you’d like to use one of the charging stations, just let us know in advance – we’ll reserve a spot for you. You can then start the charging process easily via your smartphone.

(Partner) restaurants
  • Restaurant Schlernhex in Kastelruth – offering traditional South Tyrolean cuisine: 5% discount
  • Restaurant/Pizzeria Toni in Kastelruth – located in the heart of the village: 6% discount
  • Restaurant Sporthütte in Kastelruth – with a charming, rustic ambience: 5% discount
  • Restaurant Zum Turm in Kastelruth – with a romantic ambience: 10% discount
  • Restaurant Saalstuben in Kastelruth: 6% discount

Other restaurants in the surroundings:

  • Furscher Mühle in Seis – with exceptional Alpine-Mediterranean cuisine
  • Bistro Pasta & more in Kastelruth – with a cosy ambience
  • Restaurant Zur alten Schmiede in Kastelruth – with hearty cooking
  • Tschötsch Alm on Alpe di Siusi/Seiser Alm – in a panoramic setting
  • Restaurant Liftstüberl in Kastelruth
  • Restaurant Bachler in Kastelruth

     

 

Lounge

Drinks and snacks from the vending machines are available at any time.

Smoking

Thank you for your understanding that smoking is not permitted in the rooms, apartments, or dining area of our lodge.

Cancellation conditions

Please inform us in writing if you wish to cancel your booking.

  • Cancellations made up to 60 days before arrival are free of charge.
  • For cancellations made within 60 days of arrival, we charge 75% of the total booking amount.

We strongly recommend taking out travel cancellation insurance.

Sports equipment

As our guest, you receive a 10% discount on equipment rentals at Alpin Sports – even online. Just use the promo code “martina” when reserving.

You can store your hiking boots and sports gear conveniently in the depot next to the parking entrance. A separate bike storage area is also available near the exit and can be accessed via a ramp.

Seiser Alm apps

The following apps provide you with up-to-date (hiking and excursion) tips and other useful information throughout your stay:

  • Dolomitenregion Seiser Alm Guestinfo
  • Seiser Alm Outdoor App
Wellness

You can reach the wellness area directly by elevator (floor -2). Towels are provided in your room. Bathrobes are available at reception for a one-time fee of €10.00 for the duration of your stay.

Opening hours

  • Indoor pool: 6 a.m. – 10 p.m.
  • Infrared cabin: 6 a.m. – 10 p.m.
  • Sauna: 4.30 p.m. – 8 p.m. (Finnish sauna on Saturday, Sunday, Tuesday, and Thursday. Bio sauna on Monday, Wednesday, and Friday)
Weather

For reliable weather forecasts in our area, visit wetter.provinz.bz.it.
If you want real-time images, check out the webcams here.

Martina Breakfast Lodge
The Rier Family // Via Panider, 19
39040 Castelrotto // Italy
VAT no.: IT02697180210
T +39 0471 706361 // info@martina-lodge.com